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Thank you for choosing Saacha for your shopping needs. We appreciate your business and are grateful for the opportunity to serve you. At Saacha, we strive to provide trendy and comfortable clothing sets that allow you to stay fashionable without sacrificing comfort.

We value your satisfaction and want to ensure that your shopping experience with us is a positive one. If you have any questions or concerns regarding your purchase, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you and address any issues you may have.

Our commitment to quality extends beyond the products we offer. We also have policies in place to protect your rights as a customer. Our refund policy allows you to request a return within 7 days of receiving your item, provided it is in the same condition as when you received it, with tags and in its original packaging. To initiate a return, please contact us at hello@saacha.in.

If you encounter any damages or issues with your order, please inspect it upon receipt and notify us immediately. We will evaluate the issue and make it right. Certain items, such as perishable goods, custom products, and personal care goods, are not eligible for return. Please refer to our refund policy for more information.

For exchanges, the fastest way to get the item you want is to return the original item and make a separate purchase for the new one. Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be processed within 10 business days and credited to your original payment method.

Our shipping policies ensure that your order is processed within 48 working hours after confirmation. Free shipping is provided on all prepaid orders, while cash on delivery (COD) orders are not accepted. Please note that we currently only process and deliver orders within India.

Thank you again for choosing Saacha. We hope you enjoy your purchase and look forward to serving you in the future. If you have any further questions or need assistance, please don't hesitate to contact us at hello@saacha.in.